ze77 Privacy Policy – How We Handle Your Data

01 Introduction

ze77 is an online gaming platform serving players in Pakistan. When you create an account, make a deposit, place a bet or contact our support team, you share personal information with us. This Privacy Policy explains what that information is, why we need it and how we handle it responsibly.

By registering on ze77 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we collect and use data as described here, please do not continue using the platform.

This policy applies to all services offered on ze77, including sports betting on cricket, PSL, T20 and football, live casino, slots, fish games, crash games, the VIP programme and all deposit and withdrawal transactions processed in PKR.

02 Information We Collect

ze77 collects personal information in several ways — directly from you during registration and account use, automatically when you interact with the platform, and in some cases from third-party service providers who help us verify identity or process payments.

Information you provide directly:

• Full name and registered mobile number provided at sign-up
• Account login credentials (your password is stored in encrypted form and is never visible to ze77 staff)
• Any identity documents submitted during verification, such as a CNIC or other government-issued ID
• Payment account details — for example your JazzCash or Easypaisa number, or bank account details used for deposits and withdrawals
• Communications you send to ze77 support, including chat messages and emails

Information collected automatically:

• Device information including device type, operating system and browser version
• IP address and approximate geographic location derived from it
• Session data including login timestamps, pages visited and actions taken on the platform
• Betting activity, deposit history, withdrawal requests and bonus usage
• Cookie and tracking data as described in Section 05 of this policy

03 How We Use Your Data

ze77 uses the personal information we collect for the following specific purposes. We do not use your data for anything outside of what is listed here without updating this policy first.

ze77 does not use your personal data for profiling, automated decision-making that produces legal effects, or targeted advertising on third-party platforms.

04 Payment Data

All financial transactions on ze77 are processed in PKR. We take the handling of payment information especially seriously given the sensitivity involved.

• Payment account numbers — such as your JazzCash wallet, Easypaisa number or bank account details — are stored securely and used solely for processing your deposits and withdrawals.
• ze77 does not store full card numbers or CVV codes. Where card payments are accepted, card data is handled directly by the payment processor and is not retained on ze77 servers.
• Raast transfers and bank transfer details are handled with the same level of care. Only the minimum information needed to complete a transaction is retained.
• Payment data is never shared with third parties outside of the payment service providers directly involved in completing your transaction.
• Withdrawal requests are matched against the payment details registered on your account. Requests to send funds to an unverified or third-party account will not be processed.

05 Cookies and Tracking

ze77 uses cookies and similar tracking technologies to make the platform work properly, keep you logged in and understand how members use different areas of the site. Here is a breakdown of the types of cookies in use:

• Essential cookies: These are required for the platform to function. They manage your session, keep you authenticated after login and maintain your preferences during a visit. Disabling these will prevent ze77 from working correctly.
• Analytics cookies: These help us understand how players navigate ze77 — which pages are most visited, how long sessions last and where players drop off. This data is aggregated and does not identify you individually.
• Functional cookies: These remember your preferences, such as your preferred language settings and any display options you have configured within your account.
• Security cookies: These are used to detect and prevent fraudulent login attempts and to flag unusual account activity in real time.

You can manage cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to use ze77's core betting and gaming features, but some personalisation features may not work as expected.

06 Sharing Your Data

ze77 does not sell or rent your personal information. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment service providers: JazzCash, Easypaisa, Raast and bank transfer processors receive the payment information needed to complete your transactions. They operate under their own privacy terms and are bound by data protection obligations.
• Identity verification providers: Where third-party services are used to verify the authenticity of identity documents, the minimum necessary data is shared for that purpose only.
• Platform infrastructure providers: Hosting, cloud storage and security service providers may have access to data as part of delivering the technical infrastructure on which ze77 runs. These providers are contractually required to handle data securely.
• Legal obligations: ze77 may disclose personal information if required to do so by a valid legal process, court order or other binding legal obligation. We will notify affected members where we are legally permitted to do so.

07 Data Retention

ze77 retains your personal data for as long as your account is active and for a reasonable period afterwards to meet operational, security and legal obligations. Specific retention periods by data type are as follows:

• Account information (name, mobile number, login details) is retained for the duration of your account and for up to two years after account closure.
• Transaction records including deposits, withdrawals and betting history are retained for up to five years to meet financial record-keeping requirements.
• Identity verification documents are retained for as long as required to complete verification and for a period thereafter in line with anti-fraud obligations.
• Support communications are kept for up to two years to allow us to reference prior interactions when resolving disputes or follow-up queries.
• Session and analytics data is retained in anonymised or aggregated form indefinitely for platform improvement purposes. Identifiable session data is deleted after 12 months.

When data is no longer needed and the retention period has expired, ze77 either deletes it securely or anonymises it so that it can no longer be connected to your identity.

08 Your Rights

As a ze77 member, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact support at [email protected] with your registered username and a description of your request.

09 Security Measures

ze77 takes the security of your personal and financial data seriously. The following measures are in place to protect your information:

• All data transmitted between your device and ze77 is encrypted using secure protocols to prevent interception.
• Passwords are stored using strong cryptographic hashing. Plain-text passwords are never stored or accessible to staff.
• Access to member data within ze77 is restricted on a need-to-know basis. Staff with no operational reason to access your data cannot do so.
• Suspicious login attempts — such as multiple failed logins from unusual locations — trigger automatic security flags and may result in temporary account locks to protect you.
• Payment data handled by ze77's payment partners is processed under their own security frameworks, which are independent of ze77's systems.
• ze77 conducts internal security reviews on a regular basis to identify and address potential vulnerabilities before they can be exploited.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any security concern related to your ze77 account, contact support immediately at [email protected].

10 Children's Privacy

ze77 is strictly an adult platform. We do not knowingly collect personal information from anyone under the age of 18. If you are under 18, you must not register on or use ze77 in any way.

If ze77 discovers that an account has been registered by or is being used by a person under 18, the account will be closed immediately, any transactions will be reversed where possible, and the personal data associated with that account will be deleted.

If you are a parent or guardian and believe a minor in your care may have created a ze77 account, please contact support at [email protected] immediately with the relevant details so we can investigate and take appropriate action.

11 Policy Updates

ze77 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws or improvements to how we explain our data practices. When we make changes:

• The updated policy will be published on this page with a revised effective date at the top.
• For significant changes that affect how your data is used in a material way, we will notify active members through the platform — such as through an in-app notice or message to your registered mobile number.
• Continuing to use ze77 after a revised policy has been published means you accept the updated terms.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, please reach out to the ze77 support team. We are available around the clock and will do our best to respond to privacy-related queries promptly.

For general account queries — deposits, withdrawals, bonuses, VIP status or betting issues — the same support address applies. Our team handles all query types and will route your message to the right person.